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Ministry of External Affairs

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Guidelines for applicants for registering grievance


Indian Missions/Posts attach great importance to speedy redressal of commercial grievances of Indians in distress abroad and to provide them necessary assistance.  Being diplomatic entities, however, it is obligatory on the part of our Missions/Posts, to conform to  the established international norms of engagement in a foreign country with the host government authorities, foreign private establishments and private individuals. There could be issues and situations, where an intervention by our Missions/Posts  may not be considered desirable.  It is, thus,  advisable to familiarize oneself with the local norms and regulations as this may be helpful in avoiding/handling  certain issues obviating the need for registering a grievance with the Indian Mission/Post.


 

Director General of Foreign trade may be first approached for commercial disputes